FAQs

I am not sure which racket to choose, how can I get in contact?

At Padel Lab we want to help you to choose the best possible racket to suit your ability and style of playing. For advice from an ex-World Padel Tour player, drop us an email on info@thepadellab.co.uk where we would be more than happy to help.

 

Faulty product?

In the very rare circumstance that you find you have a faulty product, then please contact us as soon as possible via email (info@thepadellab.co.uk), via Instagram or by selecting "contact us" in the main menu.

 

How long will my order take to reach me?

Depending on the time you placed your order, after quality checking, your order will be dispatched immediately. If you place your order before 12pm, then we can estimate that your order will be with you by the following day.

 

Returns

Please let us know within 7 days of receiving your product if you would like to process a return. If the product is unused and still in its original packaging, then we can begin the process of processing your return.